ServiceSync Advantages

Improves service delivery with online work orders that are tracked through completion & updated in real-time
Enhances operational efficiency by automating repetitive tasks & allowing management-by-exception
Creates greater visibility & insights on facility spend through granular data collection and reporting
Lowers costs by consolidating vendors, freeing up time & creating Not-To-Exceed amounts for all trades

Automates the repetitive tasks of:
- Contacting service providers (SPs) to initiate work orders
- Communicating with SPs to track specific issues in specific locations
- Following-up on completed work
Creates visibility to work flow for all parties
- Customized alerts
- GPS-based check in/out & updates; phone-based IVR also available
- Mobile application
All common issues are pre-loaded
- Define custom drop-down menus for work order creation
- All location specifics are customized, including on-site equipment
- Planned Maintenance work orders are automatically generated

Customized User Roles
- Users can see 1 location or 1,000
- Multiple users per location with different rights are supported
Not-To-Exceed cost controls established
- By trade
- Approval process defined for exceptions
- Can be changed by dedicated management
Provides multiple reporting options
- Spend insights by trade & location & equipment type
- Customized reports available
- Service Provider score cards